In the hotel business, it is especially valuable to be able to communicate quickly and conveniently with guests in those channels in which it is convenient for customers. To be always in touch, to help at all stages, starting fr om booking a room, ending with the collection of the OS after departure. Messengers and social networks are undoubtedly the best suited for this. But then the question arises: how to “make friends” with PMS messengers? After all, I want to automate everything that can be automated!
Shelter now has integration with Imobis.ru Imobis is a messenger marketing platform that allows you to send automatic and manual mailings, create chatbots without programming skills, collect dialogues fr om different channels in one window and much more!
Connect the “SHELTER x IMOBIS” integration and:
- Save up to 2 administrator working hours per day, which can be spent on more complex tasks than routine mailing.
- Promote your business on maps and reviews. The chatbot will automatically collect feedback after the guest's departure, wh ere only positive ratings will get on the cards and responses.
- Handle the negative without publicity and get an honest OS. The same chatbot will send all negative reviews only to your email, wh ere you can contact the client, resolve the issue and understand what needs to be improved in your business.
- Increase the average check. With the help of car dispatches, you can tell guests about your extras. services, or offer to upgrade the room category before check-in.
- Stay in touch with guests even after departure. Automatic mailing lists will help you congratulate your guests on the holidays, and before the start of the season, tell them about your promotions and profitable offers.
- Set up chatbots and auto-dispatches of any complexity. Thanks to the chatbot designer, you can set up a chatbot of any complexity without programming skills, and the Imobis team will always help you with this.
- Communicate with guests in channels convenient for them. Imobis supports 10 channels of communication with guests:
Test the integration for 10 days for free! Read the instructions on how to connect and configure Imobis.
Contacts
Phone numbers: +7 (812) 313-14-08, +7 (495) 268-02-46
Email: support@imobis.ru
Telegram chat: https://t.me/Imobis_CS_bot
Website: imobis.ru
