Technical support

  • Tarifs




    Consulting and technical support 5 days a week, from 10:00 to 18:00 Moscow Time 7 days a week, from 10:00 to 20:00 Moscow Time 7 days a week, 24 hours a day
    Free software update 1 update for a period of 6 months No limitations
    Online monitoring
    Free works on configuring modules and interfaces
    Personal manager for solving technical issues
    Additionally Response time to critical faults reduced to 2 hours

IT outsourcing

Remote technical and consulting support for the operation of computers and servers of the hotel.


Audit of work on Shelter

  • Our specialists will audit the database settings and system modules that you use in your work.
  • We will check how fully and correctly you use the Shelter functionality and give recommendations on how you can work with the system faster, better and get the full benefit from working with our software.
Банковская карта


  • We will select suitable equipment for you (computers/servers/UPS) to work with our software.
  • We will protect your backups with the help of reliable network storage.
  • We will conduct a technical audit, hardware and other parameters, if you are not our client yet.

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