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22 November
1981

How to pay without cash in the country resort of Luzhki?

How to pay without cash in the country resort of Luzhki?

The five-star Luzhki resort, located in the Istra district of the Moscow region, faced such a question. Guests of the complex come to the resort to get the maximum level of comfort and service. A full range of services for elegant and respectable leisure, effective sports, self-care and a variety of entertainment for the whole family. 

The hotel saw the need to improve the interaction between the hotel services, and also wanted to go for a cashless payment with automatic crediting of the service to the client's account.

How to pay without cash in the country resort of Luzhki? #0 How to pay without cash in the country resort of Luzhki? #1

To solve the difficult task of automating all the resources of the Luzhki resort, Shelter specialists were invited. By combining the Shelter PMS, Shelter Sport and r_keeper programs, a single platform was created in which the guest is identified at each point of sale by means of a room key or by room number. Thus, the guest orders the hotel services using a deposit or pays for them at check-out.

The highlight of the project was the introduction of a new solution for maids - the Mobile Maids web application. With this development, the hotel stopped using walkie-talkies and paperwork from the maid service. The maid in her smartphone receives a cleaning task, notes the work done there. All relevant data is immediately transmitted to the Shelter PMS system.

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