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24 December 2020
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How to improve the quality of service of the hotel "ALKONT"?

How to improve the quality of service of the hotel "ALKONT"?

During the New Year holidays, many winter sports enthusiasts prefer the popular destination - the Krasnaya Polyana ski resort. Here, for the most comfortable vacation, you can choose a hotel that will be within walking distance from cable cars and entertainment. So in 2019, a new four-star Alcont Hotel was opened, located in the village of Esto-Sadok in the area of the Gorki Gorod resort, Sochi Casino, within walking distance to the Gorki Mall shopping center and the Gornaya Karusel cable car. It offers a restaurant, free private parking, a bar and a shared lounge, a 24-hour front desk, room service and free Wi-Fi throughout. The hotel accommodates about 90 rooms.

How to improve the quality of service of the hotel "ALKONT"? #0 How to improve the quality of service of the hotel "ALKONT"? #1

Modern hotels and high–quality service are the hallmark of any city. Quality, service and modernity are intertwined in the hotel "ALKONT". Thanks to the Shelter PMS automation system - automation of hotels, implemented by the dealer of Swift LLC (“Technologies of Success”), the customer had an understanding of the number of sales in the hotel, and also received tools for quality control of staff work. In addition, all restaurants on the territory of the hotel have started working on the UCS r_keeper software in a single Shelter ecosystem.

Automation of routine tasks helps the hotelier to focus on quality service and additional sales, thereby spending more time on business development and growth.

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