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09 June
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How to increase direct sales in a hostel?

How to increase direct sales in a hostel?

The hostel Rooms in Ternopil faced this issue. Shelter PMS software helped in the solution, an online booking module was installed, which is embedded on the hotel's website. Guests can book the room and additional services they need without the help of an aggregator, and all information about the booking goes to the responsible employee. The automation was carried out by the Global Soft company. The Salto locking system is also installed. Now the reception staff work only in one program for issuing room cards, thereby check-in and check-out is faster! The installation of locking systems is a great way for management to control unscrupulous personnel from handing over rooms “past the cash register”, since it is possible to issue a guest a card from the room only with the help of Shelter PMS software. All information about the issued cards from the numbers is recorded in the reports, and goes to the management.

In the near future, it is planned to implement the r_keeper software in the hotel restaurant. Shelter PMS and r_keeper software will work in the same ecosystem. This means that hotel guests will be able to avoid using cash or bank cards when paying at the restaurant.

The hostel opened in March 2021. It is a 10-minute walk from the center of Ternopil. Different accommodation options are available for vacationers. All rooms are equipped with a flat-screen TV. Each room is equipped with air conditioning. Some rooms have a balcony.

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