The four-star Hunnu Hotel complex is located 5 minutes from the center of Ulan-Ude. It offers 50 comfortable rooms of various categories, a conference hall for 50 seats and a meeting room for 8 people.
Prior to the installation of the Shelter PMS system, the hotel used only paper media for its operational work, which greatly complicated the process of booking, checking in and evicting guests. Such a mechanism did not allow the hotel staff to devote more time to the guest experience and the sale of additional hotel services. As part of the implementation project, Shelter experts set up an interface with Channel manager and the Shelter booking module on the hotel's website, which allowed the hotel not only to increase direct sales without additional commissions, but also to increase the flow of bookings from Booking, Agoda, Ostrovok and other sales channels.
In addition, after installing the “Event Manager” module, the hotel has the opportunity to flexibly adjust the rental rates of the conference hall and meeting room. Now the hotel has a powerful tool for selling MICE events or holding banquets.
Thanks to the introduction of the “Maids” module, a system of control and motivation of personnel has been built, electronic accounting of consumables from the warehouse has been introduced.
The Shelter software solution meets the needs of a hotel of any format, making processes transparent and contributing to an increase in sales of additional services.