Many years of experience in optimizing hotel processes, accounting and control of the use of space, improving the efficiency of staff - all this is somehow reflected in the software solutions that hotel IT companies are constantly improving. And the Shelter PMS case with access to new markets only confirms the trend - hotel expertise finds application far beyond the classic accommodation facilities.
Access control, accommodation and meals for thousands of employees of different organizational structures, zoning of movements, individual sets of services and meal plans - this is the daily responsibility of a management company serving large-scale construction projects. It has not been possible for a long time to ensure transparent accounting and "seamless" analytics of such processes at such facilities in the "one window" mode. At the end of October 2021, Chingiz Salmenov, Head of the Automation Center R-Keeper.KZ - certified partner of the eco-Shelter system in Kazakhstan - announced the completion of technical work on automation of the shift camp in Tengiz.
THE SPECIFICS OF THE FACILITY: A huge territory with several checkpoints. Residential premises of various numbered capacity with beds for several thousand people. Catering with a specific work schedule, various types of complex food sets, according to the statuses. Security measures - control of access to and exit from the territory, both for residents of the town and those visiting it temporarily during the day. The purpose of the city is to service all types of oil and gas field operations in Atyrau region, Kazakhstan.
IT solutions for construction towns "out of the box" that would combine access control to the territory, accounting for living in residential premises and organization of the catering process do not exist in principle," says Chingiz Salmenov. - Therefore, when the customer set us the task of "assembling" three different processes - checkpoints, cabins and catering - together, we had to think outside the box. In fact, the implementation of the project was carried out on the basis of a specific configuration of Shelter PMS, the customization capabilities of which make it possible to perform such non-trivial integrations.
Imagine a daily triple registration in different databases and programs of people who are constantly or at certain intervals on your territory, spend the night in the town, eat in canteens. These people have different legal affiliations, because the shift camp is a concentration of dozens of contractors. Financial relations regarding the living and eating conditions of these people are individual depending on the organization, as well as the time they are on the territory. And all this flow must be taken into account - who, where, when he moved in, how he lived, what he ate... Manual recalculation, consolidation into a single tabular format, separate reporting by counterparties requires enormous time costs, human resources, administrative costs and, ultimately, finances, which in annual terms are not even close in comparison with the cost of automation.
Realizing the severity of such manual accounting of the "CHECKPOINT - cabins - catering" bundle for the budget and based on the need to scale it to other facilities, the customer decided to automate the processes associated with the stay, accommodation and meals of people in the shift camp," says Chingiz Salmenov.
Despite many years of experience in hotel automation and accumulated expertise, including at facilities with international requirements, the integrator team had to face a number of difficulties. It is quite difficult to perceive the huge territory of the shift camp as one, albeit large, hotel - accounting devices are so far apart from each other. Among other things, we had to delve into the difference in international corporate standards for the passes of different contractors - and these are, sometimes, elements that are practically incompatible from the point of view of reading. Corporate differences had to be taken into account when developing reports - each contractor has its own format of reports on location (CHECKPOINT), accommodation and meals. Nevertheless, all the features were taken into account and the main thing was done -
With the help of Shelter PMS, a transparent movement of an employee's digital profile has been implemented in a shift camp in Tengiz, which serves the operation of an oil and gas field in the Atyrau region - control of his access to the territory, visibility of his residence and food accounting.
The eco-Shelter system is a long-term experience in automation of real estate objects of the widest range. It was this experience that was collected and implemented by the development team in our Shelter PMS product, which today is a universally flexible and customizable management tool for a variety of tasks, says Alexey Lebedev, head of Shelter PMS. The coordinated work of all departments of the company and our partners who have been working on the project in Tengiz for more than one month has led to the emergence of a new competence for us - now we can automate not only hotels, restaurants and fitness clubs, but also shift and construction camps.
The export of expertise accumulated in the hotel sector to adjacent or similar markets in terms of processes is a fairly natural story, Konstantin Artemyev, CEO of the Independent Hotel Alliance, comments on the trend. In a situation when the hotel automation market, traditional for IT companies, is close to saturation, the release of releases for tasks identical in functionality in other sectors is quite logical. I am sure that other components of the hotel business - HR, PR, GR, sales, tariff management - can be adapted to markets outside the hotel in the foreseeable future...
From hotels to construction towns, hoteliers scale their experience to new niches.
Many years of experience in optimizing hotel processes, accounting and control of the use of space, improving the efficiency of staff - all this is somehow reflected in the software solutions that hotel IT companies are constantly improving. And the Shelter PMS case with access to new markets only confirms the trend - hotel expertise finds application far beyond the classic accommodation facilities.
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Access control, accommodation and meals for thousands of employees of different organizational structures, zoning of movements, individual sets of services and meal plans - this is the daily responsibility of the management company serving large-scale construction projects. It has not been possible for a long time to ensure transparent accounting and "seamless" analytics of such processes at such facilities in the "one window" mode. At the end of October 2021, Chingiz Salmenov, Head of the Automation Center R-Keeper.KZ - certified partner of the Shelter eco-system in Kazakhstan - announced the completion of technical work on automation of the shift camp in Tengiz.
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THE SPECIFICS OF THE FACILITY: A huge territory with several checkpoints. Residential premises of various numbered capacity with beds for several thousand people. Catering with a specific work schedule, various types of complex food sets, according to the statuses. Security measures - control of access to and exit from the territory, both for residents of the town and those visiting it temporarily during the day. The purpose of the city is to service all types of oil and gas field operations in Atyrau region, Kazakhstan.
IT solutions for construction towns "out of the box" that would combine access control to the territory, accounting for living in residential premises and organization of the catering process do not exist in principle," says Chingiz Salmenov. - Therefore, when the customer set us the task of "assembling" three different processes - checkpoints, cabins and catering - together, we had to think outside the box. In fact, the implementation of the project was carried out on the basis of a specific configuration of Shelter PMS, the customization capabilities of which make it possible to perform such non-trivial integrations.
Imagine a daily triple registration in different databases and programs of people who are constantly or at certain intervals on your territory, spend the night in the town, eat in canteens. These people have different legal affiliations, because the shift camp is a concentration of dozens of contractors. Financial relations regarding the living and eating conditions of these people are individual depending on the organization, as well as the time they are on the territory. And all this flow must be taken into account - who, where, when he moved in, how he lived, what he ate... Manual recalculation, consolidation into a single tabular format, separate reporting by counterparties requires enormous time costs, human resources, administrative costs and, ultimately, finances, which in annual terms are not even close in comparison with the cost of automation.
Realizing the severity of such manual accounting of the "CHECKPOINT - cabins - catering" bundle for the budget and based on the need to scale it to other facilities, the customer decided to automate the processes associated with the stay, accommodation and meals of people in the shift camp," says Chingiz Salmenov.
Despite many years of experience in hotel automation and accumulated expertise, including at facilities with international requirements, the integrator team had to face a number of difficulties. It is quite difficult to perceive the huge territory of the shift camp as one, albeit large, hotel - accounting devices are so far apart from each other. Among other things, we had to delve into the difference in international corporate standards for the passes of different contractors - and these are, sometimes, elements that are practically incompatible from the point of view of reading. Corporate differences had to be taken into account when developing reports - each contractor has its own format of reports on location (CHECKPOINT), accommodation and meals. Nevertheless, all the features were taken into account and the main thing was done -
With the help of Shelter PMS, a transparent movement of an employee's digital profile has been implemented in a shift camp in Tengiz, which serves the operation of an oil and gas field in the Atyrau region - control of his access to the territory, visibility of his residence and food accounting.
The eco-Shelter system is a long-term experience in automation of real estate objects of the widest range. It was this experience that was collected and implemented by the development team in our Shelter PMS product, which today is a universally flexible and customizable management tool for a variety of tasks, says Alexey Lebedev, head of Shelter PMS. The coordinated work of all departments of the company and our partners who have been working on the project in Tengiz for more than one month has led to the emergence of a new competence for us - now we can automate not only hotels, restaurants and fitness clubs, but also shift and construction camps.
---
The export of expertise accumulated in the hotel sector to adjacent or similar markets in terms of processes is a fairly natural story, Konstantin Artemyev, CEO of the Independent Hotel Alliance, comments on the trend. In a situation when the hotel automation market, traditional for IT companies, is close to saturation, the release of releases for tasks identical in functionality in other sectors is quite logical. I am sure that other components of the hotel business - HR, PR, GR, sales, tariff management - can be adapted to markets outside the hotel in the foreseeable future...
