Sections and articles
- Shelter CLOUD - Working with yandex.checkout
- Shelter CLOUD - Resort Fee
- Shelter CLOUD - Creating a group reservation and moving
- Shelter CLOUD - Setting up a room stock
- Shelter CLOUD - Transfer and cancellation of a reservation, setting up a room for repair, working with the booking log
- Shelter CLOUD - Administrator's Job
- Shelter CLOUD - Creating a standard daily rate
- Shelter CLOUD - Reports
- Shelter CLOUD - Exchange module with 1C
- Shelter CLOUD - Enabling and configuring YandexTravel
- Shelter CLOUD - Connecting and configuring Avito
- Shelter CLOUD - Installation of the booking module on the website
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Getting started
- Entering basic information about the hotel
- Managing room categories
- Number management
- Adding placement options
- Employee management
- Food type management
- Managing payment types
- Management of additional services
- Directory of counterparties
- Entering into agreements with partners
- Quotas for rooms for organizations
- Booking statuses and colors
- Tourist tax
- rates-and-prices
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Sales Channels
- Setting up restrictions for uploading to sales channels
- Connecting the Akademservice channel
- Connecting an AirBNB channel
- Connecting the Hotelbook channel
- Connecting the Book channel (zabroniryi.ru )
- Connecting the YandexTravel channel (Yandex.Travel)
- Connecting the Armored Car channel (Bronevik.com )
- Connecting the Ostrovok channel
- Setting up the Otello channel connection
- Switching to a new communication protocol for channel 101 hotels (101HOTELS)
- Configuring the 101Hotels channel connection to Shelter CLOUD (New Protocol)
- Configuring Channel connection Booking.com to the Shelter CLOUD
- Configuring the Agoda Channel connection in Shelter CLOUD
- Configuring the TVIL channel connection in Shelter CLOUD
- Setting up Avito channel connection (Avito)
- Configuring the connection of the tour channel
- Setting up the Innbi channel connection
- Настройка подключения канала Expedia в Shelter CLOUD
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Integrations
- Getting Started with the Shelter CLOUD PMS API
- QKkm Personal Account functionality
- API for integrating electronic locks into Shelter CLOUD
- API for integrating WiFi authorization systems for Shelter CLOUD
- API for booking widgets on the website for Shelter CLOUD
- API for 1C integration with Shelter CLOUD
- 1C processing for Shelter CLOUD
- Fromni (Imobis). Enabling integration with Shelter CLOUD
- Configuring the Regula Passport Scanner in Shelter CLOUD
- Integration of R_Keeper 7 and Shelter CLOUD
- Installing the plugin for connecting Shelter CLOUD with IIKO
- Инструкция использования Госкана в мобильном приложении "Госуслуги" для проведения делегированного сканирования Цифрового ID в МАХ
- Цифровое заселение в средство размещения: использование Цифрового ID в MAX
- Заселение через Макс (MAX) в Shelter Cloud
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Advanced Settings
- Shelter CLOUD - Изменения в налоговом законодательстве в 2026 году
- Setting up the payment agent attribute in the receipt
- How do I make a beautiful card for the booking module?
- Sending SMS to guests in Shelter CLOUD
- The Warehouse module in Shelter CLOUD
- Shelter CLOUD - Uploading to the Federal Migration Service
- Получение доступа к клиентскому порталу поддержки Shelter
- Регистрация в клиентском портале поддержки Shelter
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Booking
- Viewing bookings
- Viewing availability changes
- Using the filter
- Formation of printed forms by reservation/settlement
- Relocation
- Arrival and departure of guests
- Setting up a room for renovation
- Making an advance payment/payment
- Adding additional services
- Using the filter (dates, categories, buildings, floors)
- Adding guests to a reservation, filling out a guest card
- Поиск бронирований и гостей
- Cancellation of the reservation
- Changing the status of a room (clean, dirty)
- Creating an individual armor
- Creating a group reservation
-
Online booking
- Shelter CLOUD - Setting up Google Analytics
- How do I set up Yandex.Metrica?
- How to make a link to booking a specific room or rate in the module for the website
- How to embed the Shelter Cloud booking module in VK
- Setting up sending email notifications to Shelter CLOUD (booking confirmation)
- Installing the booking widget on the hotel's website
- Accommodation
- Customer Management
-
Reports
- Cash report (income and expenses) – receipt of money
- Guest list for the period (uploaded to the Federal Migration Service)
- Implementation Report
- Agent's Report
- ADR/RevPAR by date
- The list for the restaurant
- The list for the maids
- Cleaning Report
- How to get the closing documents for the Shelter CLOUD payment
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Working with reference books
- The function of combining guest cards
- Creation of a new organization
- Adding a new kiosk
- Adding a new user to the program
- Adding a new legal entity-owner
- Changing the room category in the program
- Setting up a meal schedule
- Example of setting up a dynamic pricing plan (from download)
- Working with seasons in the formation of tariffs
- Booking
- Accommodation
- Working with the cash register
-
Reports
- Adding a report to the database
- Changing the text in the printed form of "Booking Confirmation"
- Adding a Hotel logo
- Adding an organization's seal
- Report generation for maids - "List of rooms for cleaning"
- Changing the signature text in the printed form of the "Invoice"
- Changing the signature text in the registration card
- Interpretation of parameters in the upload reports
- Creating a copy of the report from the base report
- System requirements of Shelter PRO\LITE
- Obtaining a physical key license for Shelter 2
- Typical examples of submitting tasks to technical support
- Обработка 1С для Shelter 2
- Заселение через Макс (MAX) в Shelter Pro
- Advanced Settings
- Glossary
- Introduction
- Working with different owners
- Working with tables
- The ticket number in the receipt
- Intro
-
Main
- Booking
- Contracts
- The change log
- Fare Calculator
- Kiosk
- Call Manager
- Events
- Night audit
- Reports
- Floor plan
- Working with yandex. Checkout
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Placement
- Placement Service
- Individual booking on chess
- Settlement by reservation
- Settlement without reservation
- Cancellation of the settlement
- Examples of settlements
- Prolongation and reduction of stay
- Relocation
- Examples of relocations
- Check-in
- Exit
- Restoration of the settlement
- Changing the data of an evicted location
- Group settlement
- Adding auto-payments
- Adding autotransfers
- The distribution of guests at the tables
- Guest card
- Tariff Change function
- Travel packages
- Registration of a foreign guest
- Repair
- Room status
- Alarm
- Parking space
- The "Filter" button
- The "Numbers" button
- The "Folio" button
- The "Events" button
- The "Print" button
- Current status
- Filling out the booking card
- Available rooms by type
- Messages
- Guest list
- Folio List
- Invoices
- Phone Book
- Folio terminal
- Module "Maids"
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Module "Medicine"
- Guests
- Laboratory
- The "Web-Medicine" module
- The "Personal Account" module
- My Settings
- Settings
- Table of Contents
- Description of how Reports work
- Staff
- Warehouse
- Statistics
- Module "Restaurant"
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Settings
- The change log
- Setting up Fields
- Report Settings
- System Settings
- User Settings
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Reference books
- Internet rates
- Hotels
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Documents
- Types of documents
- Regions
- Types of localities
- Types of streets
- Visa multiplicity
- Types of visas
- Arrival goals
- The purpose of arrival (mig. the map)
- Purpose of arrival (visa)
- CHECKPOINT
- Professions
- Client type
- Degree of kinship
- Addressing the guest
- The language of communication
- Guest's wishes
- Sales channels
- Types of passports
- Types of visas
- Events
- Taxes
- Users
- Resources
- Reference books
-
Pricing plans
- External functions
- Tariff group
- Loading
- Service packages
- Types of tariffs
- Schedule of periods
- Exhibition schedule
- Type of day
- Formation of tariffs
- Discounts
- Commissions
- Penalties
- Category of the day
- Transfer schemes
- and Meal schedules
- Period category
- Examples of making transactions in service packages
- Examples of pricing plans
- Examples of commission usage
- Services and payments
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Reports
- The maids
- Event Manager
- Organizations
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Various
- Agency agreement
- Agency agreement hotels
- The act of completed works
- Guest Questionnaire (Form 5G)
- Guest Questionnaire (Form No. 5 of the Federal Migration Service)
- Guest's profile (Form No. 5)
- Call form
- User login time to the program
- The contract of realization of hotel services
- Additional act of completed works
- Income for future periods
- Folio History
- Guest Card (Form 4G)
- Comprehensive Night Audit Report
- Agent's Report
- Shelter Analytics Report
- Report on payments and debts
- Registrar's Report
- Meals for the day (according to the meal schedule)
- Booking confirmation
- Hotel performance indicators
- Travel package
- Travel package 2
- Guest registration card
- Guest registration card (universal)
- Foreigner's registration card
- The list of guests who arrived in the period
- List of residents in the Federal Migration Service
- Account
- Booking invoice
- The invoice
- Notification to the police about the arrival of a foreign citizen
- Notification of the arrival of a foreign citizen
- Notification of departure of a foreign citizen or stateless person from the place of stay
- Notification of departure of a foreign citizen or a stateless person from the place of stay (old)
- The petition
- Contract for the provision of medical services
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Special reports
- Act of completed works Uzbekistan
- Questionnaire 1-G (Lecco)
- Guest's profile (Form No. 5).
- Folio balance as of the date (Advance report)
- Bookings and cancellations
- Bookings grouped by employees
- Nutrition statement
- Detailed Nutrition Report
- Nutrition report with details by day
- The contract for the provision of hotel services
- The contract for the provision of hotel services Lapland
- Contract for the provision of hotel services in Luzhki
- The agreement on the provision of sanatorium-resort services
- Contract for the sale of hotel services by JORJOLIANI
- Additional Act. BNTU
- Download Information
- Download history and forecast
- Number of available rooms for sale
- Ticket invoice
- Direction
- Report on collective accommodation facilities
- Accommodation Report
- Fitness Admission Report
- Checkpoint operation Report
- Event preparation
- Travel package (Sosnovka)
- UFO travel package
- The PLATEAU tour
- Decryption of paid services by payment method
- Registration card of the guest of the shift camp
- The register of delivery of vouchers
- List of armors with departure by date
- Armor list with check-in date
- List of payment debtors
- The food list
- Settlement statistics
- Yamburg Account
- Non-cash payment invoice
- Invoice of Kazakhstan
- Bulgaria invoice
- Invoice of Uzbekistan
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Lists
- The act of completed works as a printed form for settlement
- Property Damage Act
- Certificate of acceptance of completed works
- Folio Balance
- Blank of available rooms by floor
- Booking depth
- Guests who have debts
- The contract for the provision of hotel services
- Medical services agreement
- The register of registered citizens
- Loading of the room stock (schedule), taking into account repairs
- Manufactured Keys
- Room Stock movement map
- Bed Days Report
- Report on unpaid advances
- Discount Report
- Printing an external receipt
- Parking pass
- Certificate of registration at the place of stay
- Summary by country category, country, and region of residence
- DR list of all registered guests
- List of cars in the parking lot
- List of cancelled applications
- List of armor with an outstanding warranty
- Guest list
- List of birthdays of the guests staying
- List of guest/guest documents
- The list of guests who did not arrive
- List of resettled guests
- List of travel packages
- Cleaning list for the period
- Room stock status
- Food stamps
- The current state of the room stock
- Room types by operation category
- Overnight audit services
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Statistics
- Revenue from groups of services rendered compared to the previous period
- Income by number of rooms in the context of organizations
- Income by number
- Service income by organization per year
- Loading of the room stock by numbers for the period
- Loading the room stock by room type
- Loading of the room stock by room type and day for the period
- Manager's Report
- Popularity of services
- Hotel load forecast
- Available rooms by type
- Comparative table of downloads and revenue by room type
- Event statistics
- Guest statistics
- Statistics on payers
- Gender and age statistics
- Statistics on early arrivals and late departures
- Settlement statistics
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Finance
- The act of refunding sums of money
- Balance of open folios
- Depositing/collecting funds
- Invoices issued
- Cash reports for shifts for the period
- Cash report with grouping by service category
- Turnover on operations per shift
- Operations per shift
- Report on services
- Shift Report
- Cash withdrawal order
- Register of paid services, including advance payments
- Register of receipts
- Shift Register
- Summary of income and settlement
- Summary of services and days
- Connecting payments and services for a period
- Transactions, corrections for shifts
- Transfers per shift
- Folio
-
of Medical subscriptions
- Blood type
- The level of medical care
- Type of case
- Treatment regimen
- Body areas
- The multiplicity of the case
- The result of the appeal
- The outcome of the disease
- Allergens
- Types of policies
- Bad habits
- He was being treated
- The purpose of the initial appeal
- Source of funding
- Diagnosis
- Disability
- Medicines
- Medical service
- Specialization
- The others
- Folio
-
Working with FFD 1.05
- Non-cash payments from individuals
- The cashier's INN in the receipt
- INN and name of the buyer in the receipt
- Place of settlement
- AN honest SIGN
- Refunds for FFD 1.05
- Commission agent and committee
- Loan / Installment plan
- Payment subject attribute
-
method attribute
- Full advance payment until the transfer of the payment item
- Partial advance payment until the transfer of the payment item
- Prepaid expense
- Full payment, including taking into account the advance payment (advance payment) at the time of transfer of the payment item
- Partial payment of the settlement item at the time of its transfer, followed by payment on credit
- Transfer of the settlement item without its payment at the time of its transfer with subsequent payment on credit
- Payment of the settlement item after its transfer with payment on credit (loan payment)
- Correction receipts
- Resonline - Examples of "Wi-Fi authorization" in a hotel
- Resonline - Creating landing pages for "Wi-Fi authorization"
- Knowledge
- Shelter PRO
- Shelter PRO Instructions
- Working with the cash register
- What should I do if services don't match payments in Shelter 2?
What should I do if services don't match payments in Shelter 2?
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