Раздел «Смена» предназначен для ведения графика смен горничных в гостинице.

Сперва необходимо создать график, а затем на каждый день указать время работы для каждого сотрудника.
График.
Для составления графика работы горничных на будущий месяц используйте кнопку «График». В открывшемся окне галочками выберите рабочие дни каждой горничной и нажмите на кнопку «Сохранить».

Для удаления горничной из смены используйте кнопку «Удалить». Удалить горничную из смены можно до того момента, пока ей не поставлено фактическое время окончания работы.

Время работы.
Для установления графика работы сотруднику используйте кнопку «Время работы». Выберите график, созданный предварительно в справочнике графиков и сохраните данные.

Sections and articles
- Shelter CLOUD - Working with yandex.checkout
- Shelter CLOUD - Resort Fee
- Shelter CLOUD - Creating a group reservation and moving
- Shelter CLOUD - Setting up a room stock
- Shelter CLOUD - Transfer and cancellation of a reservation, setting up a room for repair, working with the booking log
- Shelter CLOUD - Administrator's Job
- Shelter CLOUD - Creating a standard daily rate
- Shelter CLOUD - Reports
- Shelter CLOUD - Exchange module with 1C
- Shelter CLOUD - Enabling and configuring YandexTravel
- Shelter CLOUD - Connecting and configuring Avito
- Shelter CLOUD - Installation of the booking module on the website
-
Getting started
- Entering basic information about the hotel
- Managing room categories
- Number management
- Adding placement options
- Employee management
- Food type management
- Managing payment types
- Management of additional services
- Directory of counterparties
- Entering into agreements with partners
- Quotas for rooms for organizations
- Booking statuses and colors
- Tourist tax
- rates-and-prices
-
Sales Channels
- Setting up restrictions for uploading to sales channels
- Connecting the Akademservice channel
- Connecting an AirBNB channel
- Connecting the Hotelbook channel
- Connecting the Book channel (zabroniryi.ru )
- Connecting the YandexTravel channel (Yandex.Travel)
- Connecting the Armored Car channel (Bronevik.com )
- Connecting the Ostrovok channel
- Setting up the Otello channel connection
- Switching to a new communication protocol for channel 101 hotels (101HOTELS)
- Configuring the 101Hotels channel connection to Shelter CLOUD (New Protocol)
- Configuring Channel connection Booking.com to the Shelter CLOUD
- Configuring the Agoda Channel connection in Shelter CLOUD
- Configuring the TVIL channel connection in Shelter CLOUD
- Setting up Avito channel connection (Avito)
- Configuring the connection of the tour channel
- Setting up the Innbi channel connection
- Настройка подключения канала Expedia в Shelter CLOUD
-
Integrations
- Getting Started with the Shelter CLOUD PMS API
- QKkm Personal Account functionality
- API for integrating electronic locks into Shelter CLOUD
- API for integrating WiFi authorization systems for Shelter CLOUD
- API for booking widgets on the website for Shelter CLOUD
- API for 1C integration with Shelter CLOUD
- 1C processing for Shelter CLOUD
- Fromni (Imobis). Enabling integration with Shelter CLOUD
- Configuring the Regula Passport Scanner in Shelter CLOUD
- Integration of R_Keeper 7 and Shelter CLOUD
- Installing the plugin for connecting Shelter CLOUD with IIKO
-
Advanced Settings
- Shelter CLOUD - Uploading to the Federal Migration Service
- The Warehouse module in Shelter CLOUD
- Sending SMS to guests in Shelter CLOUD
- How do I make a beautiful card for the booking module?
- Setting up the payment agent attribute in the receipt
- Shelter CLOUD - Изменения в налоговом законодательстве в 2026 году
-
Booking
- Using the filter (dates, categories, buildings, floors)
- Changing the status of a room (clean, dirty)
- Creating an individual armor
- Creating a group reservation
- Cancellation of the reservation
- Adding guests to a reservation, filling out a guest card
- Adding additional services
- Making an advance payment/payment
- Setting up a room for renovation
- Arrival and departure of guests
- Relocation
- Formation of printed forms by reservation/settlement
- Using the filter
- Viewing availability changes
- Viewing bookings
- Online booking
- Accommodation
- Customer Management
-
Reports
- Cash report (income and expenses) – receipt of money
- Guest list for the period (uploaded to the Federal Migration Service)
- Implementation Report
- Agent's Report
- ADR/RevPAR by date
- The list for the restaurant
- The list for the maids
- Cleaning Report
- How to get the closing documents for the Shelter CLOUD payment
-
Working with reference books
- The function of combining guest cards
- Creation of a new organization
- Adding a new kiosk
- Adding a new user to the program
- Adding a new legal entity-owner
- Changing the room category in the program
- Setting up a meal schedule
- Example of setting up a dynamic pricing plan (from download)
- Working with seasons in the formation of tariffs
- Booking
- Accommodation
- Working with the cash register
-
Reports
- Adding a report to the database
- Changing the text in the printed form of "Booking Confirmation"
- Adding a Hotel logo
- Adding an organization's seal
- Report generation for maids - "List of rooms for cleaning"
- Changing the signature text in the printed form of the "Invoice"
- Changing the signature text in the registration card
- Interpretation of parameters in the upload reports
- Creating a copy of the report from the base report
- System requirements of Shelter PRO\LITE
- Obtaining a physical key license for Shelter 2
- Typical examples of submitting tasks to technical support
- Advanced Settings
- Glossary
- Introduction
- Working with different owners
- Working with tables
- The ticket number in the receipt
- Intro
-
Main
- Booking
- Contracts
- The change log
- Fare Calculator
- Kiosk
- Call Manager
- Events
- Night audit
- Reports
- Floor plan
- Working with yandex. Checkout
-
Placement
- Placement Service
- Individual booking on chess
- Settlement by reservation
- Settlement without reservation
- Cancellation of the settlement
- Examples of settlements
- Prolongation and reduction of stay
- Relocation
- Examples of relocations
- Check-in
- Exit
- Restoration of the settlement
- Changing the data of an evicted location
- Group settlement
- Adding auto-payments
- Adding autotransfers
- The distribution of guests at the tables
- Guest card
- Tariff Change function
- Travel packages
- Registration of a foreign guest
- Repair
- Room status
- Alarm
- Parking space
- The "Filter" button
- The "Numbers" button
- The "Folio" button
- The "Events" button
- The "Print" button
- Current status
- Filling out the booking card
- Available rooms by type
- Messages
- Guest list
- Folio List
- Invoices
- Phone Book
- Folio terminal
- Module "Maids"
-
Module "Medicine"
- Guests
- Laboratory
- The "Web-Medicine" module
- The "Personal Account" module
- My Settings
- Settings
- Table of Contents
- Description of how Reports work
- Staff
- Warehouse
- Statistics
- Module "Restaurant"
-
Settings
- The change log
- Setting up Fields
- Report Settings
- System Settings
- User Settings
-
Reference books
- Internet rates
- Hotels
-
Documents
- Types of documents
- Regions
- Types of localities
- Types of streets
- Visa multiplicity
- Types of visas
- Arrival goals
- The purpose of arrival (mig. the map)
- Purpose of arrival (visa)
- CHECKPOINT
- Professions
- Client type
- Degree of kinship
- Addressing the guest
- The language of communication
- Guest's wishes
- Sales channels
- Types of passports
- Types of visas
- Events
- Taxes
- Users
- Resources
- Reference books
-
Pricing plans
- External functions
- Tariff group
- Loading
- Service packages
- Types of tariffs
- Schedule of periods
- Exhibition schedule
- Type of day
- Formation of tariffs
- Discounts
- Commissions
- Penalties
- Category of the day
- Transfer schemes
- and Meal schedules
- Period category
- Examples of making transactions in service packages
- Examples of pricing plans
- Examples of commission usage
- Services and payments
-
Reports
- The maids
- Event Manager
- Organizations
-
Various
- Agency agreement
- Agency agreement hotels
- The act of completed works
- Guest Questionnaire (Form 5G)
- Guest Questionnaire (Form No. 5 of the Federal Migration Service)
- Guest's profile (Form No. 5)
- Call form
- User login time to the program
- The contract of realization of hotel services
- Additional act of completed works
- Income for future periods
- Folio History
- Guest Card (Form 4G)
- Comprehensive Night Audit Report
- Agent's Report
- Shelter Analytics Report
- Report on payments and debts
- Registrar's Report
- Meals for the day (according to the meal schedule)
- Booking confirmation
- Hotel performance indicators
- Travel package
- Travel package 2
- Guest registration card
- Guest registration card (universal)
- Foreigner's registration card
- The list of guests who arrived in the period
- List of residents in the Federal Migration Service
- Account
- Booking invoice
- The invoice
- Notification to the police about the arrival of a foreign citizen
- Notification of the arrival of a foreign citizen
- Notification of departure of a foreign citizen or stateless person from the place of stay
- Notification of departure of a foreign citizen or a stateless person from the place of stay (old)
- The petition
- Contract for the provision of medical services
-
Special reports
- Act of completed works Uzbekistan
- Questionnaire 1-G (Lecco)
- Guest's profile (Form No. 5).
- Folio balance as of the date (Advance report)
- Bookings and cancellations
- Bookings grouped by employees
- Nutrition statement
- Detailed Nutrition Report
- Nutrition report with details by day
- The contract for the provision of hotel services
- The contract for the provision of hotel services Lapland
- Contract for the provision of hotel services in Luzhki
- The agreement on the provision of sanatorium-resort services
- Contract for the sale of hotel services by JORJOLIANI
- Additional Act. BNTU
- Download Information
- Download history and forecast
- Number of available rooms for sale
- Ticket invoice
- Direction
- Report on collective accommodation facilities
- Accommodation Report
- Fitness Admission Report
- Checkpoint operation Report
- Event preparation
- Travel package (Sosnovka)
- UFO travel package
- The PLATEAU tour
- Decryption of paid services by payment method
- Registration card of the guest of the shift camp
- The register of delivery of vouchers
- List of armors with departure by date
- Armor list with check-in date
- List of payment debtors
- The food list
- Settlement statistics
- Yamburg Account
- Non-cash payment invoice
- Invoice of Kazakhstan
- Bulgaria invoice
- Invoice of Uzbekistan
-
Lists
- The act of completed works as a printed form for settlement
- Property Damage Act
- Certificate of acceptance of completed works
- Folio Balance
- Blank of available rooms by floor
- Booking depth
- Guests who have debts
- The contract for the provision of hotel services
- Medical services agreement
- The register of registered citizens
- Loading of the room stock (schedule), taking into account repairs
- Manufactured Keys
- Room Stock movement map
- Sales Channel Report
- Bed Days Report
- Report on unpaid advances
- Discount Report
- Printing an external receipt
- Parking pass
- Certificate of registration at the place of stay
- Summary by country category, country, and region of residence
- DR list of all registered guests
- List of cars in the parking lot
- List of cancelled applications
- List of armor with an outstanding warranty
- Guest list
- List of birthdays of the guests staying
- List of guest/guest documents
- The list of guests who did not arrive
- List of resettled guests
- List of travel packages
- Cleaning list for the period
- Room stock status
- Food stamps
- The current state of the room stock
- Room types by operation category
- Overnight audit services
-
Statistics
- Revenue from groups of services rendered compared to the previous period
- Income by number of rooms in the context of organizations
- Income by number
- Service income by organization per year
- Loading of the room stock by numbers for the period
- Loading the room stock by room type
- Loading of the room stock by room type and day for the period
- Manager's Report
- Popularity of services
- Hotel load forecast
- Available rooms by type
- Comparative table of downloads and revenue by room type
- Event statistics
- Guest statistics
- Statistics on payers
- Gender and age statistics
- Statistics on early arrivals and late departures
- Settlement statistics
-
Finance
- The act of refunding sums of money
- Balance of open folios
- Depositing/collecting funds
- Invoices issued
- Cash reports for shifts for the period
- Cash report with grouping by service category
- Turnover on operations per shift
- Operations per shift
- Report on services
- Shift Report
- Cash withdrawal order
- Register of paid services, including advance payments
- Register of receipts
- Shift Register
- Summary of income and settlement
- Summary of services and days
- Connecting payments and services for a period
- Transactions, corrections for shifts
- Transfers per shift
- Folio
-
of Medical subscriptions
- Blood type
- The level of medical care
- Type of case
- Treatment regimen
- Body areas
- The multiplicity of the case
- The result of the appeal
- The outcome of the disease
- Allergens
- Types of policies
- Bad habits
- He was being treated
- The purpose of the initial appeal
- Source of funding
- Diagnosis
- Disability
- Medicines
- Medical service
- Specialization
- The others
- Folio
-
Working with FFD 1.05
- Non-cash payments from individuals
- The cashier's INN in the receipt
- INN and name of the buyer in the receipt
- Place of settlement
- AN honest SIGN
- Refunds for FFD 1.05
- Commission agent and committee
- Loan / Installment plan
- Payment subject attribute
-
method attribute
- Full advance payment until the transfer of the payment item
- Partial advance payment until the transfer of the payment item
- Prepaid expense
- Full payment, including taking into account the advance payment (advance payment) at the time of transfer of the payment item
- Partial payment of the settlement item at the time of its transfer, followed by payment on credit
- Transfer of the settlement item without its payment at the time of its transfer with subsequent payment on credit
- Payment of the settlement item after its transfer with payment on credit (loan payment)
- Correction receipts
- Resonline - Examples of "Wi-Fi authorization" in a hotel
- Resonline - Creating landing pages for "Wi-Fi authorization"