Managing room categories

Description

One of the basic settings of the hotel managed by Shelter Cloud is the room category. A category is a group of rooms that are identical in their parameters: size, furniture, equipment, view from the window, services provided, and others. Each category usually has its own price.

Creating a new category

In order for guests to select categories when booking, they must be added to the system. For this: 

1. Go to the Settings section and selectRoom categories.
   

2. In the window that opens, click Add and fill in the fields of the category card. Required fields are marked with an asterisk.

   Specify the Name, Description, Room size, Number of beds in the room, fill in the List of beds, if necessary.

   If you can select a category when booking on the website, activate the You can book online setting.

   The Non-residential setting is needed to indicate that the category is an office space, conference room, or other type of non-residential space. Categories marked Non-residential are not included in the hotel occupancy reports.

   The name is what you will see in the checkerboard, and the guests in the booking module on the website.

   Description — it will be seen by the guests in the booking module on the website.

   The room size is measured in square meters and is displayed in the booking module. Specify the room size for the current category at your discretion.

   The number of basic seats in the room is used in the booking module on the website.

   Number of extra beds in the room — specify the number of extra beds. If there are no additional seats in this category, leave the field empty.

   List of beds — add beds corresponding to the current category, or delete unnecessary ones if the beds were configured earlier. To add it, click + Add. Specify the name, quantity and capacity.

   

3. Fill in the remaining sections of the category card as needed: Accommodations, Reservations and Check-in, Amenities and Category Image.

   Placements — add placements. Placements affect the total cost of accommodation and are used in the price grid. To add accommodation, click + Add and specify the necessary parameters: name, type of price (per room, per person, per bed, mother and child), accommodation option (basic, extra, without a place, etc.), number of guests in the room and their age.

   If you specify the age for the main type of accommodation, problems may arise when booking this category. It is recommended to specify the age for the additional type of placement only when age groups are selected, for example, 0-3, 4-7 years old. Otherwise, the age should not be indicated.

If you specify the age for the main type of accommodation, problems may arise when booking this category. It is recommended to specify the age for the additional type of placement only when age groups are selected, for example, 0-3, 4-7 years old. Otherwise, the age should not be indicated.

Booking and check-in

Bed reservations (may not be displayed if the facility does not use bed accommodations) — if included, several unrelated bookings can be placed in rooms of this category, each of which may have its own dates of stay and cost.

Room reservation — if included, it is allowed to book an entire room, otherwise only a bed.

Booking by the hour (it may not be displayed if the place does not use hourly accommodation) — enable it if it is allowed to create reservations for several hours during the same day in this category.

You can accommodate children without a place — enable it if it is allowed in this category to accommodate infants without a place when living with their parents. The cost of such accommodation can be specified in the rates; it can also be made free of charge.

Conveniences

Choose the necessary amenities from the list: air conditioning, mini-bar, balcony and others. This information will be displayed in the room reservation module. Customers will be able to choose a room according to the specified amenities. The list of amenities is limited. If you need to add any amenities that are not available in the category settings, please contact Shelter Technical Support. The service is paid.

Category Image

Select an image for your hotel's room category to be displayed in the booking module.



4. Click Save. To save the changes and go to the list of categories, clickSave and exit.

   The configured category will appear in the list of room categories of your hotel: Settings > Room categories.

Editing a category

To change the room category data in the category list: 

1. Go to the Room Categories section and click on the category name. 

2. Make the necessary changes and click Save. 

3. You can also do this by checking the appropriate category and selectingEdit. In the same menu, you can Delete a category.