QKkm Personal Account functionality

Description

The personal account of the QKkm service is an intuitive tool created for professionals of the hotel business. Here you can easily manage processes, monitor key indicators, and adjust work efficiency.

The service allows you to automate routine tasks, ensures data security, and provides detailed analytics on accommodation facilities.

QKkm Personal Account Functionality

The main sections of the QKk personal account used by the managers of the accommodation facilities:

• Equipment;

• Account;

• Print Queue;

• Receipts.

Below in the article we will consider the possibilities of each of these sections.

The "Equipment" section

The "Equipment" section In the QKkm service, it is a convenient tool for managing the technical equipment of the hotel. Here you can add devices, monitor their status, configure their operation, and promptly solve any problems that arise.

KKM

This section displays all the sales registers connected in the personal account of QKkm.

For information on how to connect and configure a cash register via the QKkm service, see the article "Configuring a cash register via the QKkm application".

In addition to the basic settings of the KKM, various actions with the connected cash register are also available in this section.:

• Customization. Select this feature to disable ribbon printing, as well as disable Universal cashier. A universal cashier is a common profile through which all employees can work without individual authorization. If the function is disabled, then each cashier must log in with his username/password, while All transactions are recorded with the indication of the responsible employee.

  

• Service. Select this feature to enable the ability to open a shift, as well as print an X or Z report.
• Suspend/Activate it. Depending on the previously set settings, this option is displayed as Suspend — in this case, its activation prohibits the printing of receipts from the selected device — or Activate — selecting the option allows you to resume printing receipts.
• Remove.

Deleted KKM cannot be restored.

Account Section

The Account section is a personal management center for your profile in the QKkm service. It sets up the basic account settings, security, and access rights for comfortable and secure work.

Users

In this subsection, you can add, edit, delete, and block users who have access to the QKkm personal account.

To add a new user, click Add, fill in the required fields, and click Create.

API Keys

This subsection allows you to issue and delete API keys. The number of API keys to add is unlimited, however, all the accommodation facilities available in the personal account of QKkm can work on the same API key.

To add a new API key, in the Account → API Keys section, click Add Key.

Print Queue

The "Print Queue" section of the QKkm personal account allows you to track, manage and reprint documents sent for printing via the QKkm service, including receipts, reports, boarding passes, etc.

List of documents

Cash transactions for all connected KKM are displayed here.:

• opening a shift;

• closing the shift;

• sale;

• return sales, etc.

You can filter the documents available in the list using the following parameters:

• by KKM (ticket office);

• by Document ID;

• by document creation date;

• by amount, etc.

In addition, detailed information can be viewed for each document. To do this, click the Details button on the right side of the document line.

The Actions button on the right side of the document line allows you to do the following:

• repeat printing of the selected document. By clicking the Repeat button, you can re-print a document that was previously printed with an error or whose printing was canceled.

Important! Before resending for printing, it is necessary to fix the errors in the created document.

• print a refund receipt when making a refund for a previously created document. To do this, click Actions → Refund Receipt on the right side of the selected document line.

Canceling tasks

Click the buttonCancel tasks before the list of created documents to cancel all tasks that were received by the QKkm service but not transferred to the KKT.

Receipts

The "Receipts" section of the QKkm personal account allows you to send a command to print a receipt to KKM. 

To print the receipt, you must:

1. Specify the KKM and the cashier.

2. Select the type of operation in the Accuracy parameter.

3. Specify the SS used.

4. Choose a payment method.

5. Specify the type of payment.

6. Enter the email address to send the receipt.