- Knowledge
Sections and articles
- Shelter CLOUD - Working with the cashier
- Shelter CLOUD - Resort fee
- Shelter CLOUD - Creating a group booking and moving
- Shelter CLOUD - Setting up the room fund
- Shelter CLOUD - Transfer and cancellation of reservations, placing rooms for repair, working with the booking log
- Shelter CLOUD - Administrator's Job
- Shelter CLOUD - Creating a standard daily rate
- Shelter CLOUD - Reports
- Shelter CLOUD - Exchange module with 1C
- Shelter CLOUD - Connecting and configuring YandexTravel
- Shelter CLOUD - Connecting and configuring Avito
- Shelter CLOUD - Installation of the booking module on the website
-
Getting started
- Entering basic hotel data
- Managing room categories
- Number management
- Adding placement options
- User and access rights management
- Managing power types
- Managing payment types
- Managing additional services
- Counterparty Directory
- Entering into agreements with partners
- Quotas for numbers for organizations
- Booking statuses and colors
- Туристический налог
- rates-and-prices
-
Sales Channels
- Configuring the connection of the YandexTravel channel (Yandex Travel)
- Setting up the Avito channel connection (Avito)
- Setting up the Otello channel connection
- Switching to a new communication protocol for channel 101 hotels (101HOTELS)
- Shelter CLOUD. Connecting the Innbi channel
- Configuring the connection of the tour channel
- Configuring the Tvil channel connection in Shelter CLOUD
- Configuring the Agoda Channel connection in Shelter CLOUD
- Configuring the channel connection Booking.com to Shelter CLOUD
- Configuring connection of 101Hotels channel to Shelter CLOUD (New protocol)
- Shelter CLOUD - Setting up restrictions for uploading to sales channels
- Configuring the connection of the Ostrovok channel to the Shelter CLOUD
- Настройка подключения канала Броневик (Bronevik.com)
- Настройка подключения канала Забронируй (zabroniryi.ru)
- Настройка подключения канала Hotelbook
- Настройка подключения канала AirBNB
- Настройка подключения канала Академсервис
-
Integrations
- Fromni. Enabling integration with Shelter CLOUD
- API for integrating electronic locks into Shelter CLOUD
- API for integration of WiFi authorization systems for Shelter CLOUD
- API for booking widgets on the website for Shelter CLOUD
- 1C processing for Shelter CLOUD
- How to embed the Shelter Cloud booking module in VK
- Advanced Settings
-
Booking
- Using the filter (dates, categories, buildings, floors)
- Changing the status of the room (clean, dirty)
- Creating an individual armor
- Creating a group reservation
- Cancellation of the reservation
- Adding guests to the reservation, filling out the guest card
- Adding additional services
- Making an advance payment/payment
- Setting up a room for renovation
- Arrival and departure of guests
- Relocation
- Formation of printed forms for reservation /settlement
- Using the filter
- Viewing availability changes
- Viewing bookings
- Accommodation
- Customer Management
- Reports
-
Working with reference books
- The function of combining guest cards
- Creating a new organization
- Adding a new kiosk
- Adding a new user to the program
- Adding a new legal entity-owner
- Changing the room category in the program
- Setting up a power schedule
- Example of setting up a dynamic tariff (from download)
- Working with seasons in the formation of tariffs
- Booking
- Accommodation
- Working with the cash register
-
Reports
- Adding a report to the database
- Changing the text in the printed form "Booking Confirmation"
- Adding a Hotel logo
- Adding an organization's seal
- Generating a report for maids - "List of rooms for cleaning"
- Changing the signature text in the printed form "Invoice"
- Changing the signature text in the registration card
- Decoding parameters in download reports
- Creating a copy of the report from the base report
- Advanced Settings