Configuring Channel connection Booking.com to the Shelter CLOUD

Description

Sales channel Booking.com It allows you to manage room availability and prices in real time, helping to increase sales and attract more customers.

Channel connection Booking.com It offers the following advantages for hoteliers:

• round-the-clock support;

• access to an international audience;

• convenient tools for analytics and marketing.

Registration of the accommodation facility on the website booking.com

Registration of an accommodation facility

1. On the portal booking.com click Register your place.

   

2. To register, you will need to log in to your personal account, if you already have one, or create a new one.

3. Choose your type of accommodation: Apartments, houses, hotels, campgrounds, etc.

4. Enter the information about your location.

5. At the stage of Connecting to the channel manager, select the option Yes, I will connect this object to my channel manager and click Continue.

   
6. Fill in all the information about the hotel, upload photos and set prices.

Connecting the channel manager

After the registration of the object is completed, you need to connect the channel manager.

1. Log in to your personal account on the portal booking.com click on the profile icon and select the Provider section in the drop-down list.

   

2. In the window that opens, click the Find button to find the desired provider.

   

3. Enter Frontdesk24 in the search bar and click on the provider's name.

   

4. In the connection window of the channel manager, check the boxes where necessary to grant permissions to the provider, and click Connect.

   

5. Then you can go to the extranet. Booking.com

   

After completing the specified settings, Shelter support will receive a request to connect your accommodation facility to the sales channel. Booking.com . Shelter support staff will check the received data and send a confirmation to the support service. Booking.com after that, the connection will be allowed.

To speed up the activation process, send an email to support@shelter.ru with a request to confirm synchronization with Booking for the object. In the email, specify the ID and name of the Shelter CLOUD location.

After confirmation in your personal account on the portal Booking.com You will receive an email about the successful activation of the object.:

Setting up synchronization in Shelter Cloud

Adding a sales channel

To add a sales channel Booking.com to the list of connected channels:

1. In the Shelter Cloud web office, go to the Channel Manager section.

2. On the right side of the screen, in the list of Available channels, find the line Booking.com , hover the cursor over it and click Add.

   

3. In the window that opens, enter the ID of your accommodation received in your personal account on the portal. booking.com , and click the Add button.

   

   To get the ID of an object in the system booking.com , open the Provider → Connection Management tab in your personal account and copy your ID.

   

4. If on the portal Booking.com There are several objects, each with its own ID, add the required number of Booking channels in the Channel Manager section of the Shelter CLOUD web office. To do this, repeat the above steps 1-3 for each location added to the system. Booking.com . All added objects will be displayed in the Connected Channels list in the Channel Manager section.

   

5. The sales channel has been added, and you can proceed to configuring it.

Sales Channel Settings

To set up a sales channel booking.com in the Shelter Cloud web office:

1. Select the desired channel Booking.com in the list of connected channels, click the check mark in the window to the left of the channel name and select the optionChannel management.

   
2. On the tab that opens, activate the channel by moving the checkbox for it toTurn on, and click Download Directories.
   

3. After downloading, the directories will be displayed in the Categories and Rates sections. On the Categories tab, match the room categories. The categories uploaded from the channel are displayed on the left side of the screen. Booking.com on the right side of the screen, select the categories created in Shelter Cloud that correspond to the uploaded ones. To select one of the available categories, in the Category in Shelter Cloud column, click the arrow button on the right and select a category from the list.

   

4. Next, you need to compare the tariffs on the Tariffs tab.

   

5. After comparing the categories and tariffs, go to the Shelter CLOUD Settings tab and specify the Counterparty and the Contract that correspond to the customized sales channel.

   If the required counterparty is not in the list, create it as described in the article Counterparty Directory.

6. You can enable additional settings on the Shelter CLOUD Settings tab.:

   • Identify the number immediately. If the setting is enabled, the room number is allocated immediately upon booking. The system reserves any available number of the requested category. In this case, you cannot manually assign a room number and use cross-booking.

   It is not recommended to enable this setting if strict monitoring of hotel occupancy is required.

   • Use individual seat availability settings. If this setting is enabled, the accommodation facility can choose which number of rooms to sell through the channel. Booking.com . To do this, activate this setting, then go to the Channel Manager section, select the channel. Booking.com → Availability management. In the window that opens, click Edit Availability and use the calendar to set the availability of rooms for the Booking channel.

   

7. If the hotel has restrictions on the length of stay, set them as described in the article Setting up restrictions for uploading to sales channels.

8. After completing all the settings, download the reservations. This is done once when the channel is connected. In the Channel Management section, click on the Download Reservations button. Upon successful download, a corresponding notification will be displayed on the screen.

   

9. To complete the connection, click the Unload All button.

   Important: Early check-in and late check-out settings for the channel Booking.com They are set directly in the Booking merchant profile.

The setup is complete, and the sales channel is ready to work.