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Products
Shelter Cloud
Cloud management system for a hotel, hostel or apartment
Subscription. Pay only for the necessary modules. 90% of hotels with up to 100 rooms choose Shelter Cloud
Shelter Pro
Professional system for large hotels, resorts and hotel chains
Permanent license
Shelter Lite
Quick start for mini-hotels with up to 35 rooms
Permanent license
Cloud Module
Direct bookings from your site without any fees
Channel Manager
Get bookings from 50+ most relevant channels
Integrations
Combine all the necessary systems into a single complex
Concierge service
A web application to increase sales of additional services in your hotel
Hotel TV
Modern television with personalized welcome and content for your guests
WiFi identification
Guest WiFi network with marketing capabilities
Support
Tariffs
Cost and terms of technical support, IT outsourcing, equipment and audit of work with Shelter software
Knowledge base
Articles, tutorials and videos on working with Shelter Pro/Light and Shelter Cloud software
Cost calculation
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CLOUD
PRO
Shelter CLOUD Video
Shelter CLOUD Instructions
Shelter CLOUD - Working with the cashier
Shelter CLOUD - Resort fee
Shelter CLOUD - Creating a group booking and moving
Shelter CLOUD - Setting up the room fund
Shelter CLOUD - Transfer and cancellation of reservations, placing rooms for repair, working with the booking log
Shelter CLOUD - Administrator's Job
Shelter CLOUD - Creating a standard daily rate
Shelter CLOUD - Reports
Shelter CLOUD - Exchange module with 1C
Shelter CLOUD - Connecting and configuring YandexTravel
Shelter CLOUD - Connecting and configuring Avito
Shelter CLOUD - Installation of the booking module on the website
Getting started
Entering basic hotel data
Managing room categories
Number management
Adding placement options
User and access rights management
Managing power types
Managing payment types
Managing additional services
Counterparty Directory
Entering into agreements with partners
Quotas for numbers for organizations
Booking statuses and colors
Туристический налог
rates-and-prices
New Shelter CLOUD Pricing Screen
Sales Channels
Configuring the connection of the YandexTravel channel (Yandex Travel)
Setting up the Avito channel connection (Avito)
Setting up the Otello channel connection
Switching to a new communication protocol for channel 101 hotels (101HOTELS)
Shelter CLOUD. Connecting the Innbi channel
Configuring the connection of the tour channel
Configuring the Tvil channel connection in Shelter CLOUD
Configuring the Agoda Channel connection in Shelter CLOUD
Configuring the channel connection Booking.com to Shelter CLOUD
Configuring connection of 101Hotels channel to Shelter CLOUD (New protocol)
Shelter CLOUD - Setting up restrictions for uploading to sales channels
Configuring the connection of the Ostrovok channel to the Shelter CLOUD
Настройка подключения канала Броневик (Bronevik.com)
Настройка подключения канала Забронируй (zabroniryi.ru)
Настройка подключения канала Hotelbook
Integrations
Fromni. Enabling integration with Shelter CLOUD
API for integrating electronic locks into Shelter CLOUD
API for integration of WiFi authorization systems for Shelter CLOUD
API for booking widgets on the website for Shelter CLOUD
1C processing for Shelter CLOUD
How to embed the Shelter Cloud booking module in VK
Advanced Settings
Shelter CLOUD - Uploading to the FMS
Installing the booking widget on the hotel's website
The Warehouse module in Shelter CLOUD
Sending SMS to guests in Shelter CLOUD
How do I make a beautiful card for the booking module?
Booking
Using the filter (dates, categories, buildings, floors)
Changing the status of the room (clean, dirty)
Creating an individual armor
Creating a group reservation
Cancellation of the reservation
Adding guests to the reservation, filling out the guest card
Adding additional services
Making an advance payment/payment
Setting up a room for renovation
Arrival and departure of guests
Relocation
Formation of printed forms for reservation /settlement
Using the filter
Viewing availability changes
Viewing bookings
Accommodation
How to create a reservation
Printing X-report and Z-report
Changing the reservation
Check-in by reservation
Working with assignments
The procedure for the departure of guests
Working with the staying guests
Customer Management
Search for guests
Information in the guest card, creating a reservation with saving data on the guest card
Reports
Cash report (income and expenses) – receipt of money
Guest list for the period (uploaded to the FMS)
Implementation Report
Agent's Report
ADR/RevPAR by date
The list for the restaurant
The list for the maids
Cleaning Report
Как получить закрывающие документы по оплате Shelter CLOUD
Shelter PRO Instructions
Working with reference books
The function of combining guest cards
Creating a new organization
Adding a new kiosk
Adding a new user to the program
Adding a new legal entity-owner
Changing the room category in the program
Setting up a power schedule
Example of setting up a dynamic tariff (from download)
Working with seasons in the formation of tariffs
Booking
Processing bookings from External Systems
Creating a group booking
Invoicing for individual bookings
Настройка туристического налога
Работа с туристическим налогом
Accommodation
Adding a simple folio (permanent account)
Individual relocation (relocation)
Setting up an autotransfer in a settlement
Viewing payment debtors for Shelter Lite
Adding a new form "Notification of the arrival of a foreign citizen 9-D"
Working with the cash register
Adding a Virtual Fiscal Registrar
Closing the cash shift
The procedure of "Cash collection from the cash register"
Closing the cash shift (there is integration with the bank terminal)
Closing the cash shift (no integration with the bank terminal)
Reports
Adding a report to the database
Changing the text in the printed form "Booking Confirmation"
Adding a Hotel logo
Adding an organization's seal
Generating a report for maids - "List of rooms for cleaning"
Changing the signature text in the printed form "Invoice"
Changing the signature text in the registration card
Decoding parameters in download reports
Creating a copy of the report from the base report
Advanced Settings
Adding a signature when sending reports by email
Knowledge
Shelter CLOUD - Creating a group booking and moving
Shelter CLOUD - Creating a group booking and moving
In this video you will learn:
- How to create a group booking.
- How to make a move.
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Продукты
Shelter Cloud
Shelter Pro
Shelter Lite
Модуль бронирования
Channel Manager
Интеграции
Мобильный консьерж
Гостиничное TV
WiFi идентификации
Поддержка
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