Description
Closing documents are papers that are signed by the parties after fulfilling their obligations, in particular, after receiving payment for the license and providing access to the Shelter CLOUD system.
Types of closing documents
A typical set of closing documents includes:
- The invoice for the license payment
- Universal Transfer Document (UPD)
- and the UPD is stamped.
In addition, in some cases, the following documents may be provided::
- Contract
- Account
- The act of rendering services
How to get the documents
If the Shelter CLOUD license was paid for by an invoice issued to a legal entity or individual entrepreneur, the documents will be available for download in your personal account.
How to download documents from your personal account
To download the closing documents from your personal account to your device:
- Log in to the Shelter CLOUD app with administrator rights.
- In the upper-right corner, click on your name.
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In the sectionThe licensee's banking details can be found in the subsectionDocuments for previously accepted payments.
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A detailed list of all payments made is available here. In the rightmost column there is a list of closing documents with links.
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Click on the name of the desired document. It will open in a new tab. Here you can save the document to your device or send it to print.
If there is no list of payments, make sure that all required fields with the licensee's details are filled in correctly. If the list of payments is available, but the Documents column is empty, it means that the payment was made by card, and not by invoice. With this type of payment, no closing documents are provided.