Management of additional services

Description

To increase income at the recreation facility, it is important to offer guests various additional services that can make their stay more comfortable and eventful. Depending on the specifics of the facility, these can include spa treatments, excursions, sports equipment rental, event management, improved food options, a mini-bar and other services that meet the expectations and needs of vacationers.

Additional services are provided in the Shelter Cloud Services settings section.

All services are divided into groups for ease of management, accounting and analytics. Before adding services, you need to set up groups. There are several preset groups in the system. Use them or set up your own.

1. While in the Services section, click Service Groups.

   

2. Add a new group using the Add button or edit an existing one using the Edit button.

   

3. Go back to the Services section.

   

4. Click Add and fill in the available fields: 

• Name, for example, "Taxi".

• Select a group from the preset list. This is a required field — the system will not allow you to save the service if it is not filled in.

• The price.

• Description, for example, "Comfort class taxi" to the airport." It will be seen by the guests in the booking module on the website.

• Activate the You can book online option so that it is available to customers when booking a room on the website. Otherwise, only the hotel staff will be able to add this service to the booking card.

• Enter the barcode in the Barcode field. This will allow you to quickly add the service to your booking using a barcode scanner.

• Select the Type of additional service — Service or Product.

• Specify the VAT if necessary.

5. Click Save.

   

Now this service can be added in the Accrual section of the booking card. After that, it will appear in the list of charges.