Setting up the Otello channel connection

Description

Othello Service is an online platform for searching and booking hotels from 2GIS company. The service works with accommodation facilities all over the world.

Integration with the service will allow hoteliers to simplify booking management, increase their visibility in the market, and reduce marketing costs.

Setting up the connection

1. To connect the Othello sales channel, go to the Channel Manager section of the Shelter Cloud web office.

2. In the list of available channels on the right side of the window, select the Othello channel and click Add.

   

3. Click on the link in the window that opens, fill out the registration form in the service and accept the offer agreement. The hotel ID in the Othello service will be automatically assigned to your accommodation when you click on the link.

   

   In addition, when clicking on the link directly from the Shelter Cloud web office, the Shelter parameter is automatically inserted into the Booking Module field.

   

4. Go back to the Shelter Cloud web office and click Add in the Add Othello channel window. The Othello sales channel will appear in the list of connected channels.

5. Turn on channel data exchange by turning the toggle switch to the On position.

   

   After adding and enabling the channel, room categories, rates and accommodations are automatically created in it, which are listed in the Shelter CLOUD directories. No additional mapping is required.

6. To start working with a channel, check the box to the right of its name and select the Channel Management option.

   

7. Open the Shelter Cloud Settings tab, select the counterparty corresponding to the Othello sales channel, as well as the contract, if applicable.

   If the required counterparty is not in the list, create a new counterparty. For more information, see the article "Directory of counterparties".

   

The Othello sales channel connection setup is complete.

Additional functionality

As with other sales channels, there are function buttons available for the Othello channel that allow you to make forced settings. Since the mapping of all parameters between the Othello service and the Shelter Cloud web office is automatic, the use of such buttons is optional. However, if necessary, you can use the following functionality:

• Upload everything. Click this button to forcibly upload fares, availability, and restrictions to the Othello sales channel.

• Download the reference books. Click to force the added or deleted directories of categories and fares to be uploaded to the Othello sales channel.

  It is not necessary to download the reference books using this button after each change, as they are updated automatically.

• Upload reservations. Click to force-load bookings that, for some reason, were not previously uploaded from the channel.

Important: If, after connecting the Othello sales channel, your facility has a new tariff or category that needs to be transferred to the channel, you can do this by clicking the Upload All button, or wait for automatic updates.