In this video, we will look at the following questions::
- Postponement and cancellation of reservations
- Room repairs
- Work with the booking log
Sections and articles
- Shelter CLOUD - Working with yandex.checkout
- Shelter CLOUD - Resort Fee
- Shelter CLOUD - Creating a group reservation and moving
- Shelter CLOUD - Setting up a room stock
- Shelter CLOUD - Transfer and cancellation of a reservation, setting up a room for repair, working with the booking log
- Shelter CLOUD - Administrator's Job
- Shelter CLOUD - Creating a standard daily rate
- Shelter CLOUD - Reports
- Shelter CLOUD - Exchange module with 1C
- Shelter CLOUD - Enabling and configuring YandexTravel
- Shelter CLOUD - Connecting and configuring Avito
- Shelter CLOUD - Installation of the booking module on the website
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Getting started
- Entering basic information about the hotel
- Managing room categories
- Number management
- Adding placement options
- Employee management
- Food type management
- Managing payment types
- Management of additional services
- Directory of counterparties
- Entering into agreements with partners
- Quotas for rooms for organizations
- Booking statuses and colors
- Tourist tax
- rates-and-prices
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Sales Channels
- Setting up restrictions for uploading to sales channels
- Connecting the Akademservice channel
- Connecting an AirBNB channel
- Connecting the Hotelbook channel
- Connecting the Book channel (zabroniryi.ru )
- Connecting the YandexTravel channel (Yandex.Travel)
- Connecting the Armored Car channel (Bronevik.com )
- Connecting the Ostrovok channel
- Setting up the Otello channel connection
- Switching to a new communication protocol for channel 101 hotels (101HOTELS)
- Configuring the 101Hotels channel connection to Shelter CLOUD (New Protocol)
- Configuring Channel connection Booking.com to the Shelter CLOUD
- Configuring the Agoda Channel connection in Shelter CLOUD
- Configuring the TVIL channel connection in Shelter CLOUD
- Setting up Avito channel connection (Avito)
- Configuring the connection of the tour channel
- Setting up the Innbi channel connection
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Integrations
- QKkm Personal Account functionality
- Getting Started with the Shelter CLOUD PMS API
- API for integrating electronic locks into Shelter CLOUD
- API for integrating WiFi authorization systems for Shelter CLOUD
- API for booking widgets on the website for Shelter CLOUD
- API for 1C integration with Shelter CLOUD
- 1C processing for Shelter CLOUD
- Fromni (Imobis). Enabling integration with Shelter CLOUD
- Configuring the Regula Passport Scanner in Shelter CLOUD
- Integration of R_Keeper 7 and Shelter CLOUD
- Installing the plugin for connecting Shelter CLOUD with IIKO
- Advanced Settings
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Booking
- Using the filter (dates, categories, buildings, floors)
- Changing the status of a room (clean, dirty)
- Creating an individual armor
- Creating a group reservation
- Cancellation of the reservation
- Adding guests to a reservation, filling out a guest card
- Adding additional services
- Making an advance payment/payment
- Setting up a room for renovation
- Arrival and departure of guests
- Relocation
- Formation of printed forms by reservation/settlement
- Using the filter
- Viewing availability changes
- Viewing bookings
- Online booking
- Accommodation
- Customer Management
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Reports
- Cash report (income and expenses) – receipt of money
- Guest list for the period (uploaded to the Federal Migration Service)
- Implementation Report
- Agent's Report
- ADR/RevPAR by date
- The list for the restaurant
- The list for the maids
- Cleaning Report
- How to get the closing documents for the Shelter CLOUD payment
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Working with reference books
- The function of combining guest cards
- Creation of a new organization
- Adding a new kiosk
- Adding a new user to the program
- Adding a new legal entity-owner
- Changing the room category in the program
- Setting up a meal schedule
- Example of setting up a dynamic pricing plan (from download)
- Working with seasons in the formation of tariffs
- Booking
- Accommodation
- Working with the cash register
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Reports
- Adding a report to the database
- Changing the text in the printed form of "Booking Confirmation"
- Adding a Hotel logo
- Adding an organization's seal
- Report generation for maids - "List of rooms for cleaning"
- Changing the signature text in the printed form of the "Invoice"
- Changing the signature text in the registration card
- Interpretation of parameters in the upload reports
- Creating a copy of the report from the base report
- System requirements of Shelter PRO\LITE
- Obtaining a physical key license for Shelter 2
- Advanced Settings
- Resonline - Examples of "Wi-Fi authorization" in a hotel
- Resonline - Creating landing pages for "Wi-Fi authorization"
- Knowledge
- Shelter CLOUD
- Shelter CLOUD Video
- Shelter CLOUD - Transfer and cancellation of a reservation, setting up a room for repair, working with the booking log